Please treat the property with the care you would at your own home and abide by the following policies:
• Behave as you would in any home in which you live, with respect for property and neighbors.
• Please report any dissatisfaction or maintenance items right away during your stay so we can take care of them and can help make sure your stay is enjoyable from the very beginning if needed. Please call us or text or leave a voicemail with your name and property street name, and a brief description of your call. Your call will be returned as soon as possible.
• Report any damages/maintenance items, including the existence of any water intrusion, mold, damage, or imminently dangerous, hazardous, or unsanitary condition in the House or on the Premises immediately upon discovery of such condition so that we can take necessary actions, so the damages are not getting worse and resulting in bigger property damage.
• MINIMUM AGE LIMIT – The renter as well as the responsible party staying at the property and the person whose credit card gets used for the payment must be over 25 years old.
• CHECK-IN is no earlier than 4 PM, CHECK-OUT is no later than 11 AM. Please see Check-in / Check-out in the section below for information about possible earlier check-in / later check-out.
• Upon check-out, follow the DEPARTURE INSTRUCTIONS (see below).
• Do not exceed the MAXIMUM OCCUPANCY of the property (described below) at any given time, larger gatherings are strictly prohibited.
• No PARTIES, no loud music or NOISE that can be heard beyond the property lot line. Quiet hours are from 10 PM to 6 AM – please make sure to keep the noise at a reasonable level (see more info below).
• No LOUD MUSIC in the pool area at any time.
• SMOKING is not allowed in property premises including the pool area.
• DRUGS (including MARIJUANA) – Any illegal drug activity or possession is strictly prohibited on the entire property. Marijuana is illegal and we will evict guests that engage in drug use on the premises (see more info below).
• Up to two (2) pets are welcome with prior host approval and will incur extra $150 pet fee per visit.
• Please use common courtesy at the property by keeping it clean, reporting any problems or damages, and not re-arranging or removing furniture and décor
• No use of GLITTER or CONFETTI inside and outside the property nor stickers, tape, or other ADHESIVES, tacks, staples, nails, or other holes in the walls/on
ceilings/doors/frames/decorations/furniture etc. (see more info below).
• Guests are responsible for placing the TRASH BINS (see more info below).
• To avoid bugs inside the house screen doors should be kept closed always.
• STRICTLY 2 cars are only allowed to be park during your stay. Prior checking in, please provide us the number of vehicles and its model.

OTHER THINGS TO NOTE:
1. CHECK-IN – Check-in will be no earlier than 4:00 PM EST. Your keyless entry code is programmed to activate and allow access to the property at 4 PM EST on your scheduled arrival date. It is important that you adhere to these times as there may be guests checking out or our cleaning team present on the day of your arrival.

2. CHECK-OUT – Check-out will be no later than 11:00 AM EST. Your keyless entry code is programmed to deactivate at 11 AM EST on your scheduled departure date. It is important that you adhere to these times as there may be guests checking in at the home on the day of your departure, with cleaners scheduled in between. Upon leaving, please follow the departure instructions that you will receive on the day of your arrival.

3. ARRIVAL INSTRUCTIONS – You will receive arrival instructions 24-48 hours prior to your arrival date which will contain the exact address and access code for the property plus additional information about the property.

4. PROPERTY ACCESS – As a backup to the electronic lock and in case of a power failure, we provide a spare house key in a lockbox at the property. Please remember to put the key back in the lockbox if you use it. A lost or not-returned key will result in the need of changing all locks at the property and will be charged to the guest.

5. DEPARTURE INSTRUCTIONS:
• ALL TRASH must be taken out upon departure. Pick up all trash left outdoors on patios/driveways/backyards as well. All trash has to be in exterior trash bins. Trash outside the bins will not get picked up.
• The Garbage shed is located at the end of the driveway. Please make sure that recycling and trash are disposed of in their respective bins. The garbage pickup days are Mondays (Regular Trash and Plant Debris) and Thursdays (Regular Trash) very early morning. The garbage cans should be put at the end of the driveway the night before (no earlier than 5 p.m)
• No food should be left outside to restrain animals as add on guests in the property.
• The CLEANING FEE in your booking quote covers the basic cleaning of the property and laundry of all linens and towels. Extra cleaning is needed for excessive disarrayed properties (extra cleaning, unwashed dishes in sink, food, or garbage left in unit) or for damages (damages/stains on carpet or furniture or to walls and floors), and excessive dirt will be charged to the guest.
• Leave towels in the bathrooms.
• Load all final DISHES into the dishwasher and start it on the normal cycle.
• Ensure all exterior DOORS and WINDOWS are closed and locked.
• Lock the door and place the backup KEYS back inside the lockbox (if used). If you are unable to open the lockbox for any reason to leave a key inside of it, please notify us immediately for further instructions.
• if using pool heating during your stay, ensure that pool heating is closed on your departure.

6. GATHERINGS, EVENTS, NOISE, ETC. – Any larger gatherings, parties, events, ceremonies, weddings, etc. are strictly prohibited and not allowed at this property at any given time for any amount of time. Any falsified information on the reservation, including gatherings, events, or if at any time the maximum number of the property’s occupants is exceeded may result in immediate interruption of your stay including eviction without a refund. Our property's quiet hours (10 PM to 6 AM) are in place to ensure that everyone can enjoy a peaceful night's sleep. We care a lot about maintaining good relationships with our community, so we appreciate you following our "house rules" during your stay.

7. SECURITY DEVICES – Please note that Short Term Rentals Platforms are now mandating hosts to implement strict preventative measures at their properties to prevent parties and neighborhood complaints and will penalize hosts if there are any complaints about parties and excessive noise in the communities, including monetary fines and up to the permanent deactivation of the Short Term Property listings. Local municipalities will also penalize hosts if their guests disrupt the peace and tranquility of the communities, by imposing significant fines and also the possible arrest and imprisonment of hosts with repeat offenses at their properties. Therefore due to the increased demand in bookings for parties and events since the beginning of the Covid-19 pandemic which is strictly prohibited at our properties, and in order to respect quiet hours in the communities where our homes are located, we have installed the following as preventative measures to deter and stop potential guests who have any intention to violate our House Rules.
• Exterior Security Cameras – We have installed a camera at the front and a ring doorbell at the front door. To respect your privacy, there are no cameras facing the pool area. These cameras are on 24/7.
• Minut Noise Sensors - Minut is 100% Privacy-safe noise monitoring. It is camera-free. These sensors detect noise over a certain threshold over a specific period of time during the quiet hours and alert both guests and the host if there is excessive noise beyond an acceptable threshold during the quiet hours. These sensors do not have the ability to record any sound, but only measure the sound decibels during quiet hours.

8. EVICTION – The host reserves the right to evict any guest and all occupants immediately that provide falsified information or causes the following (but not limited to): excess noise or disturbances, participation in an unlawful activity such as drug use, underage alcohol use or fighting. If law enforcement is dispatched to the property due to complaints from neighbors, an automatic eviction will occur with a minimum service fee charge of the full Security Deposit, and no refund for the balance of the remaining reservation.

9. SMOKING – All interior spaces of the property, outdoor and pool areas are NON-SMOKING areas (including e-cigarettes, hookahs, and medical marijuana). Any evidence of smoking anywhere in the premises including the pool area will result in a $200 penalty charge and possibly an additional cleaning charge.

10. SWIMMING POOL - Guests should observe and adhere to all rules and policies as outlined below and supervise all children at all times. Around the pool can be slippery when wet and can result in injury to anyone who is not careful. Guests accept and assume all risks involved in or related to the use of the pool, and outdoor area. Ikigai Destinations is not responsible for accidents or injuries and reserves the right to deny the use of the pool to anyone at any time.
• Use at your own risk. Owners are not responsible for accidents or injuries.
Proper swim attire is required. Children must be supervised by an adult at all times.
• Keep the Pool clean and free of any debris, objects, or excessive dirt.
• Share safety instructions with family and friends.
• Any additional cleaning as a result of external objects or excessive dirt from neglect of the above rules may result in a damage fee. Ikigai Destinations reserves the right to deny the use of the pool to anyone if the above rules are neglected.

11. BBQ GRILL – We provide a grill outside on the patio or backyard. Please clean the grill after use. Please do remember to turn the gas off after use. There is also a set of BBQ tools in the kitchen.